Shipping Info

Orders are packed and shipped Monday - Friday only. Most orders are shipped within 1 business day from the order date. Orders placed on weekends and select holidays are processed on the next business day.

If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed an additional 2 business days. 

FREE SHIPPING OVER $75
With a minimum purchase of $75 or more at SoftBaby shipping is no cost to you. This offer applies only to standard ground shipping within continental USA.

*You must purchase a total of $75.00 worth of merchandise before taxes, shipping and handling. Does not include SoftBaby gift cards unless purchased with merchandise totaling $75.00 or more before taxes, shipping and handling. No price adjustments on previous purchases. Offer is non-transferable without consent by SoftBaby. Cannot be combined with any other offers. Valid on standard U.S. ground shipping to U.S. delivery addresses in the 48 continental states only. Not valid for international delivery addresses or Alaska, Hawaii, U.S. territories, P.O. Boxes, and APO/FPO addresses. Additional charges apply for express shipping. Limited time offer. Only available on SoftBaby. Terms subject to change without notice.

U.S. TERRITORIES

  • usually arrives within 3-5 business days from the shipped date, excluding holidays.
  • U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.

USPS Flat Rate Shipping (only applies to orders under $75): US $5.00

FedEx Overnight: $50.00

INTERNATIONAL SHIPPING DESTINATIONS BY FedEx

SoftBaby ships to a variety of international countries. Here are the lists of countries we ship to:

North America

  • United States / Canada / Mexico
Africa, Middle East, & India
  • Azerbaijan / Bahrain / Botswana / Equatorial Guinea / India / Israel / Jordan / Kuwait / Lebanon / Oman / Qatar / Reunion / Saudi Arabia / Seychelles / South Africa / St. Helena / United Arab Emirates
Asia Pacific
  • Australia / Brunei Darussalam / Cambodia / China / French Polynesia / Hong Kong / Indonesia / Japan / Kazakhstan / Laos / Macau / Malaysia / Maldives / New Zealand / Phillipines / Republic of China - Taiwan / Republic of Korea, South / Singapore / Thailand / Uzbekistan / Viet Nam
Europe
  • Albania / Andorra / Austria / Belarus / Belgium / Bosnia-Herzegovina / Bulgaria / Croatia / Cyprus / Czech Republic / Denmark / Estonia / Faero Islands / Finland / France / Germany / Gibralter / Greece / Greenland / Hungary / Iceland / Ireland / Italy / Latvia / Liechtenstein / Lithuania / Luxembourg / Macedonia / Malta / Moldova / Monaco / Montenegro / Netherlands / Norway / Poland / Portugal / Romania / Russian Federation / San Marino / Slovakia / Slovenia / Spain / St. Pierre and Miquelon / Sweden / Switzerland / Turkey / Ukraine

Latin America & The Carribean
  • Anguilla / Antigua and Barbuda / Argentina / Aruba / Bahamas / Barbados / Belize / Bermuda / Bolivia / Brazil / Cayman Islands / Chile / Colombia / Costa Rica / Dominica / Dominican Republic / Ecuador / El Salvador / Falkland Islands / French Guyana / Grenada / Guadalupe / Guatamala / Guyana / Hondoras / Jamaica / Martinique / Mexico / Montserrat / Netherlands Antilles / Nicaragua / Panama / Paraguay / Peru / Saint Kitts and Nevis / Saint Lucia / Saint Vincent and the Grenadines / Suriname / Trinidad and Tobago / Turks and Caicos Islands / Uruguay / Venezuela / Virgin Islands (British)

 

International Shipping Options

  • With Fedex International shipping, your purchase usually arrive within 2-5 days from the shipped date, excluding holidays, depends on the destination.
  • With USPS First-Class Package International Service shipping, your purchase usually arrives within 7 -21 days from the shipped date, excluding holidays, depends on the destination. 
  • Standard delivery is not available for international shipments.
International Shipping Restrictions
  • Delivery is not available for Post Office boxes.
  • Gift Card delivery to International addresses is not available.
  • Orders shipping to International addresses have a maximum merchandise sub-total (excluding E-Gift Certificate) purchase amount limit of $1,000, or a maximum purchase item limit of 20 items per order, whichever comes first.

International Taxes, Duties and Customs Fees

  • SoftBaby ships your package DDU, duties and taxes unpaid, and does not collect VAT, duties and/or taxes and cannot predict what your particular charges may be. For more information regarding your country's custom policies please contact your local customs office.
  • USPS's local country affiliates will charge the recipient all applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery. All taxes, duties and customs fees are the responsibility of the recipient of the package. Your local post office or carrier can give you information on the method of payment accepted for the duties, taxes and other fees collected upon delivery.